One WhatsApp number your whole team can answer
Stop running your business from one person's personal WhatsApp. Put your business number in a shared inbox where every conversation is visible, assigned and kept against the customer record.
When WhatsApp lives on one phone, the business stops when that phone does
Conversations sit on a personal device nobody else can see. Two people answer the same customer, or nobody does. When a salesperson leaves, the entire chat history — quotes, prices, promises — walks out with them, and there is no way to reconstruct what was agreed.
How WhatsApp CRM helps
Shared team inbox
Everyone works the same number. Assign a thread to an owner so two people never reply to the same buyer.
Approved templates
Send the quote, the catalogue or the payment reminder from a pre-approved template instead of retyping it.
Bulk campaigns
Message a filtered segment of your contacts at once, with delivery and read tracking per recipient.
Automated flows
Reply instantly to a first message, collect the buyer's requirement, and route it to the right person.
Linked to the lead
Every message is attached to the contact record, so the history is there whoever picks it up next.
Official Cloud API
Built on the WhatsApp Business Platform, not an unofficial workaround that can get your number banned.
- Message delivery and read receipts
- Media, documents and catalogues
- Template management and approval status
- Per-agent assignment and handover
- Conversation history on the contact
- Opt-out handling built in
WhatsApp CRM questions
Do I need a separate number for WhatsApp Business API?
Yes — a number not currently registered on the regular WhatsApp or WhatsApp Business app. Most teams use a dedicated business number, and we help you set it up during onboarding.
Can I keep using WhatsApp on my phone as well?
The number connected to the API is answered through Wisedor rather than the phone app. Your personal number is unaffected.
How are WhatsApp charges billed?
Meta charges per conversation window on the Business API. Those charges are passed through at cost and shown separately from your subscription.
Can I message contacts who have not written to me first?
Yes, using an approved template message, provided the contact has opted in. Free-form replies are allowed inside the 24-hour window after the customer's last message.
See it running on your own leads
A 30-minute call. We connect one of your channels live and show you what your pipeline looks like when nothing slips through.